"...Many of these skills and methods are made possible by the development of new digital technologies in the past decade. Taken together, they offer a process for more agile and rapid means of action, implementation, and validation. They elevate evidence over politics and egos. They reject closed-door workings by professionals in favor of ways of identifying problems and interventions in collaboration with those who are most affected and most knowledgeable. They emphasize tapping the good ideas of communities and leveraging law and policy as well as technology to produce more just and effective results. They eschew rigid and rules-based ways of organizing work in favor of more flexible, experimental, and innovative approaches." (Fast Company, 24 June 21)