Docusign Trust Center
Your source for our latest security, compliance, legal, privacy and system performance information
See Updates and AlertsView System StatusTransparency is essential
Docusign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest Docusign security, compliance, legal, privacy, and system performance information, when and where you need it.
As of April 11, 2024, Docusign has a new look and feel, including a new logo. Learn more about our new brand chapter.
Trust resources
Third-party risk management
Learn MoreRead how third-party risk management teams evaluate e-signature solutions.
Are electronic signatures safe?
Read the postLearn how e-signatures are more secure than wet signatures.
Security and legal collaboration
Read the WhitepaperLearn how successful teams work together to protect their organization from harm.
Docusign compliance certifications
Docusign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of Docusign’s operating environments.
Alerts and updates
CLM Customers who utilize allowlisting with their firewall need to update their IP addresses to include all listed IP addresses. The full list of IP addresses can be found on our Security site here.
New NA1 and NA4 SSL Certificates are now available on the DocuSign Digital Public Certificates site.
On April 11, Sisense announced that their data security had been compromised. Docusign incorporates Sisense software as an independent feature within Insight and CLM+ services.
At this time, there is no indication that Docusign’s implementations of Sisense or our data were impacted.
The trust and security of our customers is one of our top priorities. Out of an abundance of caution and based on guidance from both CISA and Sisense, Docusign has rotated all Sisense admin credentials. We also recommend that our customers otherwise using Sisense products rotate their Sisense user credentials as a precaution pursuant to Sisense’s recommendation.
We are actively monitoring the situation and will provide updates should the situation change.